We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1Information We Collect
We may collect information you provide directly to us, such as:
- Name, email address, and contact information when you register or contact us
- Payment information (processed securely through our payment provider)
- Usage data and preferences to improve our services
- Communications you send to us
2How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our services
- Send you technical notices and support messages
- Respond to your comments and questions
- Send marketing communications (with your consent)
- Monitor and analyze usage patterns
3Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
4Data Security
We implement appropriate technical and organizational security measures to protect your information. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.
5Cookies
We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser. By using our services, you consent to our use of cookies as described in our Cookie Policy.
6Your Rights (GDPR)
If you are a resident of the European Economic Area, you have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at privacy@doculingua.ai.
7Data Retention
We retain your information for as long as your account is active or as needed to provide services and comply with legal obligations. Document content is deleted immediately after translation delivery.
8Children's Privacy
Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13.
9Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@doculingua.ai or through our Contact page.